Vocabulary Flashcards and Quiz of Handling Complaints and Providing Updates During Busy Hours โ€“ English for Librarian โ€“ Advanced Level

Complaint
A statement that something is wrong or not satisfactory.
Busy
Having many people or activities happening at the same time.
Update
New information about a situation or event.
Patience
The ability to wait without getting angry or upset.
Release
When something new is made available to the public.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Busy
Update
Patience
Release
A statement that something is wrong or not satisfactory.
When something new is made available to the public.
New information about a situation or event.
The ability to wait without getting angry or upset.
Having many people or activities happening at the same time.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œBusyโ€ mean?
5. What does โ€œUpdateโ€ mean?
6. What does โ€œPatienceโ€ mean?
7. What does โ€œReleaseโ€ mean?

Practice more with this lesson:


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