Olivia is a librarian managing complaints during busy hours. Mark is a customer waiting for help. They talk about the library’s current situation and updates.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Busy: Having many people or activities happening at the same time.
Update: New information about a situation or event.
Patience: The ability to wait without getting angry or upset.
Release: When something new is made available to the public.
Practice more with this lesson:
