Vocabulary Flashcards and Quiz of Handling Complaints and Closing Conversations Professionally – English for Librarian – Easy Level

Complaint
A statement that something is wrong or not good.
Urgent
Needing quick action or attention.
Assignment
A task or work given to someone.
Section
A part of a place or area.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Urgent
Assignment
Section
Polite
Needing quick action or attention.
A statement that something is wrong or not good.
Showing good manners and respect.
A part of a place or area.
A task or work given to someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Urgent” mean?
5. What does “Assignment” mean?
6. What does “Section” mean?
7. What does “Polite” mean?

Practice more with this lesson: