Daniel is a librarian helping Laura with an urgent request. Laura has a complaint about a missing book. Daniel listens and ends the talk politely.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Urgent: Needing quick action or attention.
Assignment: A task or work given to someone.
Section: A part of a place or area.
Polite: Showing good manners and respect.
Practice more with this lesson:

