Vocabulary Flashcards and Quiz of Handling a VIP Customerโ€™s Complaint at the Library โ€“ English for Librarian โ€“ Medium Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
VIP
A very important person.
Damaged
Harmed or broken.
Loan
Something given to use for a short time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
VIP
Damaged
Loan
To say sorry for a mistake.
Something given to use for a short time.
Harmed or broken.
A very important person.
Something given to make up for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œVIPโ€ mean?
6. What does โ€œDamagedโ€ mean?
7. What does โ€œLoanโ€ mean?

Practice more with this lesson:


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