Vocabulary Flashcards and Quiz of Handling a VIP Customer’s Complaint at the Library – English for Librarian – Medium Level

Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
VIP
A very important person.
Damaged
Harmed or broken.
Loan
Something given to use for a short time.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
VIP
Damaged
Loan
Harmed or broken.
A very important person.
To say sorry for a mistake.
Something given to make up for a problem.
Something given to use for a short time.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “VIP” mean?
6. What does “Damaged” mean?
7. What does “Loan” mean?

Practice more with this lesson:


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