English Lessons

Vocabulary Flashcards and Quiz of Handling a VIP Customer’s Complaint at the Library – English for Librarian – Medium Level

โ€”

by

Michael Carter
in
VIP
A very important person
Escalate
To raise a problem to a higher level
Manager
A person in charge of a place or group
Polite
Showing good manners and respect
Customer
A person who buys or uses services

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
VIP
Escalate
Manager
Polite
Customer
Showing good manners and respect
To raise a problem to a higher level
A very important person
A person in charge of a place or group
A person who buys or uses services

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “VIP” mean?
4. What does “Escalate” mean?
5. What does “Manager” mean?
6. What does “Polite” mean?
7. What does “Customer” mean?

Practice more with this lesson: