English Lessons

Vocabulary Flashcards and Quiz of Training New Staff: Apologizing and Offering Compensation to a Difficult Client – English for Lawyer – Medium Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a loss or problem
Sincerely
In a honest and genuine way
Frustration
Feeling upset because of problems or delays
Relations
The way people or groups connect and work together

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Sincerely
Frustration
Relations
To say sorry for a mistake or problem
In a honest and genuine way
Something given to make up for a loss or problem
Feeling upset because of problems or delays
The way people or groups connect and work together

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Sincerely” mean?
6. What does “Frustration” mean?
7. What does “Relations” mean?

Practice more with this lesson: