Vocabulary Flashcards and Quiz of Handling Objections After Negative Feedback in Technical Support โ€“ English for Lawyer โ€“ Advanced Level

Objection
A reason for disagreeing or opposing something
Feedback
Information about reactions to a product or service
Calm
Not angry or upset; peaceful
Summary
A short statement of the main points
Improve
To make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Feedback
Calm
Summary
Improve
A reason for disagreeing or opposing something
Information about reactions to a product or service
To make something better
A short statement of the main points
Not angry or upset; peaceful

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œObjectionโ€ mean?
4. What does โ€œFeedbackโ€ mean?
5. What does โ€œCalmโ€ mean?
6. What does โ€œSummaryโ€ mean?
7. What does โ€œImproveโ€ mean?

Practice more with this lesson:


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