Vocabulary Flashcards and Quiz of Handling Objections After Negative Feedback in Technical Support – English for Lawyer – Advanced Level

Objection
A reason for disagreeing or opposing something
Feedback
Information about reactions to a product or service
Calm
Not angry or upset; peaceful
Summary
A short statement of the main points
Improve
To make something better

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Feedback
Calm
Summary
Improve
To make something better
Information about reactions to a product or service
A short statement of the main points
A reason for disagreeing or opposing something
Not angry or upset; peaceful

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Feedback” mean?
5. What does “Calm” mean?
6. What does “Summary” mean?
7. What does “Improve” mean?

Practice more with this lesson: