English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Escalating Issues in the Lab โ€“ English for Lab Technician โ€“ Advanced Level

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by

Michael Carter
in
Escalate
To raise or increase the level of a problem.
Complaint
A statement that something is wrong or not good.
Procedure
A set of steps to do a task.
Supervisor
A person who manages or oversees work.
Misunderstanding
A failure to understand something correctly.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Complaint
Procedure
Supervisor
Misunderstanding
A person who manages or oversees work.
A set of steps to do a task.
A statement that something is wrong or not good.
A failure to understand something correctly.
To raise or increase the level of a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œComplaintโ€ mean?
5. What does โ€œProcedureโ€ mean?
6. What does โ€œSupervisorโ€ mean?
7. What does โ€œMisunderstandingโ€ mean?

Practice more with this lesson:


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