English Lessons

Vocabulary Flashcards and Quiz of Handling VIP Customer Complaints by Coordinating Schedules โ€“ English for Journalist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Schedule
A plan of times for events or tasks.
Reschedule
To change the time of an event.
Inconvenience
A problem or difficulty caused to someone.
Apology
A statement saying sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Schedule
Reschedule
Inconvenience
Apology
A problem or difficulty caused to someone.
A statement saying sorry for a mistake or problem.
A statement that something is wrong or not good.
To change the time of an event.
A plan of times for events or tasks.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œScheduleโ€ mean?
5. What does โ€œRescheduleโ€ mean?
6. What does โ€œInconvenienceโ€ mean?
7. What does โ€œApologyโ€ mean?

Practice more with this lesson:


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