English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Business Hours โ€“ English for Journalist โ€“ Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Acknowledge
To accept or admit the truth of something.
Solution
A way to fix a problem.
Repeat
To say or do something again.
Manager
A person who is in charge of others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Acknowledge
Solution
Repeat
Manager
To say or do something again.
A way to fix a problem.
A statement that something is wrong or not good.
To accept or admit the truth of something.
A person who is in charge of others.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œAcknowledgeโ€ mean?
5. What does โ€œSolutionโ€ mean?
6. What does โ€œRepeatโ€ mean?
7. What does โ€œManagerโ€ mean?

Practice more with this lesson:


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