Vocabulary Flashcards and Quiz of Handling Complaints During Peak Business Hours – English for Journalist – Advanced Level

Complaint
A statement that something is wrong or not good.
Acknowledge
To accept or admit the truth of something.
Solution
A way to fix a problem.
Repeat
To say or do something again.
Manager
A person who is in charge of others.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Acknowledge
Solution
Repeat
Manager
To say or do something again.
To accept or admit the truth of something.
A way to fix a problem.
A person who is in charge of others.
A statement that something is wrong or not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Acknowledge” mean?
5. What does “Solution” mean?
6. What does “Repeat” mean?
7. What does “Manager” mean?

Practice more with this lesson:


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