English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints After a Service Failure โ€“ English for Journalist โ€“ Medium Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not good.
Delivery
The act of bringing goods to a place.
Apology
A statement saying sorry for a mistake.
Discount
A reduction in the usual price.
Schedule
A plan of when tasks or events will happen.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Apology
Discount
Schedule
A reduction in the usual price.
A statement that something is wrong or not good.
A statement saying sorry for a mistake.
The act of bringing goods to a place.
A plan of when tasks or events will happen.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDeliveryโ€ mean?
5. What does โ€œApologyโ€ mean?
6. What does โ€œDiscountโ€ mean?
7. What does โ€œScheduleโ€ mean?

Practice more with this lesson:


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