Vocabulary Flashcards and Quiz of Technical Support Escalation During Remote Work โ€“ English for IT Support Specialist โ€“ Advanced Level

Escalate
To send a problem to a higher level for help.
Remote
Working from a different place, not in the office.
Scan
To check a computer for problems or viruses.
Complex
Something that is difficult to understand or fix.
Specialist
A person who has expert knowledge in a field.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Remote
Scan
Complex
Specialist
Something that is difficult to understand or fix.
To send a problem to a higher level for help.
A person who has expert knowledge in a field.
To check a computer for problems or viruses.
Working from a different place, not in the office.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œEscalateโ€ mean?
4. What does โ€œRemoteโ€ mean?
5. What does โ€œScanโ€ mean?
6. What does โ€œComplexโ€ mean?
7. What does โ€œSpecialistโ€ mean?

Practice more with this lesson:


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