English Lessons

Vocabulary Flashcards and Quiz of Technical Support Escalation During Remote Work – English for IT Support Specialist – Advanced Level

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by

Michael Carter
in
Escalate
To send a problem to a higher level for help.
Remote
Working from a different place, not in the office.
Scan
To check a computer for problems or viruses.
Complex
Something that is difficult to understand or fix.
Specialist
A person who has expert knowledge in a field.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Remote
Scan
Complex
Specialist
Working from a different place, not in the office.
To send a problem to a higher level for help.
Something that is difficult to understand or fix.
To check a computer for problems or viruses.
A person who has expert knowledge in a field.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Remote” mean?
5. What does “Scan” mean?
6. What does “Complex” mean?
7. What does “Specialist” mean?

Practice more with this lesson:


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