Vocabulary Flashcards and Quiz of Onboarding a New IT Support Specialist – English for IT Support Specialist – Medium Level

Onboarding
The process of joining a new team or company.
Support ticket
A report of a problem that needs fixing.
Troubleshoot
To find and fix problems.
Login details
Information needed to access a system.
Team meeting
A group discussion with team members.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Onboarding
Support ticket
Troubleshoot
Login details
Team meeting
Information needed to access a system.
A report of a problem that needs fixing.
To find and fix problems.
A group discussion with team members.
The process of joining a new team or company.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Onboarding” mean?
4. What does “Support ticket” mean?
5. What does “Troubleshoot” mean?
6. What does “Login details” mean?
7. What does “Team meeting” mean?

Practice more with this lesson: