Vocabulary Flashcards and Quiz of Handling Negative Feedback in IT Support – English for IT Support Specialist – Advanced Level

Complaint
A statement that something is wrong or bad.
Bug
An error or problem in software.
Server
A computer that provides data to other computers.
Prioritize
To decide what is most important to do first.
Report
A written or spoken description of what happened.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Bug
Server
Prioritize
Report
A statement that something is wrong or bad.
To decide what is most important to do first.
An error or problem in software.
A written or spoken description of what happened.
A computer that provides data to other computers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Bug” mean?
5. What does “Server” mean?
6. What does “Prioritize” mean?
7. What does “Report” mean?

Practice more with this lesson:


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