Vocabulary Flashcards and Quiz of Finding Root Causes in IT Support โ€“ English for IT Support Specialist โ€“ Easy Level

Root cause
The main reason for a problem.
Support ticket
A report of a problem from a user.
Login
To enter a system with username and password.
Password
A secret word to access accounts.
Server
A computer that provides data to other computers.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Support ticket
Login
Password
Server
To enter a system with username and password.
The main reason for a problem.
A secret word to access accounts.
A report of a problem from a user.
A computer that provides data to other computers.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œSupport ticketโ€ mean?
5. What does โ€œLoginโ€ mean?
6. What does โ€œPasswordโ€ mean?
7. What does โ€œServerโ€ mean?

Practice more with this lesson:


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