English Lessons

Vocabulary Flashcards and Quiz of Finding Root Causes in IT Support – English for IT Support Specialist – Easy Level

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by

Michael Carter
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Root cause
The main reason for a problem.
Support ticket
A report of a problem from a user.
Login
To enter a system with username and password.
Password
A secret word to access accounts.
Server
A computer that provides data to other computers.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Support ticket
Login
Password
Server
A secret word to access accounts.
A computer that provides data to other computers.
The main reason for a problem.
To enter a system with username and password.
A report of a problem from a user.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Support ticket” mean?
5. What does “Login” mean?
6. What does “Password” mean?
7. What does “Server” mean?

Practice more with this lesson: