Vocabulary Flashcards and Quiz of Escalating an IT Issue During Peak Hours – English for IT Support Specialist – Easy Level

Escalate
To make a problem more serious or urgent.
Peak hours
The busiest time when many people use a service.
Server
A computer that provides data or services to other computers.
Delay
A period of waiting or being late.
Teamwork
Working together with others to achieve a goal.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Peak hours
Server
Delay
Teamwork
The busiest time when many people use a service.
A computer that provides data or services to other computers.
To make a problem more serious or urgent.
Working together with others to achieve a goal.
A period of waiting or being late.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Peak hours” mean?
5. What does “Server” mean?
6. What does “Delay” mean?
7. What does “Teamwork” mean?

Practice more with this lesson:


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