English Lessons

Vocabulary Flashcards and Quiz of Clarifying Expectations After Negative Feedback in IT Support Sales – English for IT Support Specialist – Advanced Level

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by

Michael Carter
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Feedback
Information about how good or bad something is.
Expectations
What someone thinks will happen or wants to happen.
Clarify
To make something clear and easy to understand.
Proposal
A plan or offer put forward for consideration.
Tailor
To make something suitable for a particular person or purpose.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Expectations
Clarify
Proposal
Tailor
To make something clear and easy to understand.
A plan or offer put forward for consideration.
Information about how good or bad something is.
What someone thinks will happen or wants to happen.
To make something suitable for a particular person or purpose.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Expectations” mean?
5. What does “Clarify” mean?
6. What does “Proposal” mean?
7. What does “Tailor” mean?

Practice more with this lesson: