Vocabulary Flashcards and Quiz of Handling Complaints by Escalating Issues While Working Remotely as an Interpreter – English for Interpreter – Advanced Level

Complaint
A statement about something wrong or bad
Escalate
To make a problem more serious or pass it to a higher level
Remote
Working from a distance, not in the same place
Supervisor
A person who manages or helps workers
Follow up
To check again or continue after something happens

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Remote
Supervisor
Follow up
To make a problem more serious or pass it to a higher level
Working from a distance, not in the same place
To check again or continue after something happens
A person who manages or helps workers
A statement about something wrong or bad

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Remote” mean?
6. What does “Supervisor” mean?
7. What does “Follow up” mean?

Practice more with this lesson: