Handling Complaints by Clarifying Expectations in Interior Design Presentations – English for Interior Designer – Advanced Level

Michael is an interior designer. He talks with Anna about a complaint. They discuss how to clarify expectations for a presentation to senior management.

🎧 Handling Complaints by Clarifying Expectations in Interior Design Presentations
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Vocabulary:

Complaint: A statement that something is wrong or not good.

Expectation: A belief about what will happen or be done.

Presentation: A talk or show explaining something to others.

Clarify: To make something clear or easy to understand.

Priority: Something that is more important than other things.


Practice more with this lesson:


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