Michael is an interior designer. He talks with Anna about a complaint. They discuss how to clarify expectations for a presentation to senior management.
Vocabulary:
Complaint: A statement that something is wrong or not good.
Expectation: A belief about what will happen or be done.
Presentation: A talk or show explaining something to others.
Clarify: To make something clear or easy to understand.
Priority: Something that is more important than other things.
Practice more with this lesson:

