Vocabulary Flashcards and Quiz of Handling Emergencies and Closing Conversations Professionally – English for Insurance Agent – Medium Level

Claim
A request for payment from an insurance company.
Delay
A time when something happens later than expected.
Escalate
To send a problem to someone with more authority.
Patience
The ability to wait calmly without getting angry.
Apologize
To say sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Delay
Escalate
Patience
Apologize
The ability to wait calmly without getting angry.
A time when something happens later than expected.
To send a problem to someone with more authority.
A request for payment from an insurance company.
To say sorry for a mistake or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Claim” mean?
4. What does “Delay” mean?
5. What does “Escalate” mean?
6. What does “Patience” mean?
7. What does “Apologize” mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.