English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies and Closing Conversations Professionally – English for Insurance Agent – Medium Level

โ€”

by

Michael Carter
in
Claim
A request for payment from an insurance company.
Delay
A time when something happens later than expected.
Escalate
To send a problem to someone with more authority.
Patience
The ability to wait calmly without getting angry.
Apologize
To say sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Delay
Escalate
Patience
Apologize
A time when something happens later than expected.
To send a problem to someone with more authority.
A request for payment from an insurance company.
To say sorry for a mistake or problem.
The ability to wait calmly without getting angry.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Claim” mean?
4. What does “Delay” mean?
5. What does “Escalate” mean?
6. What does “Patience” mean?
7. What does “Apologize” mean?

Practice more with this lesson: