English Lessons

Vocabulary Flashcards and Quiz of Handling Emergencies and Closing Conversations Professionally โ€“ English for Insurance Agent โ€“ Medium Level

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by

Michael Carter
in
Claim
A request for payment from an insurance company.
Delay
A time when something happens later than expected.
Escalate
To send a problem to someone with more authority.
Patience
The ability to wait calmly without getting angry.
Apologize
To say sorry for a mistake or problem.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Delay
Escalate
Patience
Apologize
A time when something happens later than expected.
A request for payment from an insurance company.
To send a problem to someone with more authority.
The ability to wait calmly without getting angry.
To say sorry for a mistake or problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œClaimโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œEscalateโ€ mean?
6. What does โ€œPatienceโ€ mean?
7. What does โ€œApologizeโ€ mean?

Practice more with this lesson:


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