English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client with Apology and Compensation – English for Insurance Agent – Medium Level

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by

Michael Carter
in
Claim
A request for money from insurance.
Compensation
Money given for a problem or loss.
Refund
Money returned to someone who paid.
Delay
To make something happen later than planned.
Patience
The ability to wait without getting angry.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Compensation
Refund
Delay
Patience
Money returned to someone who paid.
Money given for a problem or loss.
A request for money from insurance.
The ability to wait without getting angry.
To make something happen later than planned.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Claim” mean?
4. What does “Compensation” mean?
5. What does “Refund” mean?
6. What does “Delay” mean?
7. What does “Patience” mean?

Practice more with this lesson:


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