English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client with Apology and Compensation โ€“ English for Insurance Agent โ€“ Medium Level

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by

Michael Carter
in
Claim
A request for money from insurance.
Compensation
Money given for a problem or loss.
Refund
Money returned to someone who paid.
Delay
To make something happen later than planned.
Patience
The ability to wait without getting angry.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Claim
Compensation
Refund
Delay
Patience
To make something happen later than planned.
Money given for a problem or loss.
The ability to wait without getting angry.
A request for money from insurance.
Money returned to someone who paid.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œClaimโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œDelayโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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