English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client with Apology and Compensation – English for Insurance Agent – Advanced Level

โ€”

by

Michael Carter
in
Compensation
Something given to make up for a loss or problem
Apologize
To say sorry for a mistake or problem
Claim
A request for money from insurance after a loss
Delay
A time when something happens later than expected
Process
A series of actions to complete a task

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Compensation
Apologize
Claim
Delay
Process
A request for money from insurance after a loss
A series of actions to complete a task
Something given to make up for a loss or problem
A time when something happens later than expected
To say sorry for a mistake or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Compensation” mean?
4. What does “Apologize” mean?
5. What does “Claim” mean?
6. What does “Delay” mean?
7. What does “Process” mean?

Practice more with this lesson: