English Lessons

Vocabulary Flashcards and Quiz of Handling a Difficult Client with Apology and Compensation โ€“ English for Insurance Agent โ€“ Advanced Level

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by

Michael Carter
in
Compensation
Something given to make up for a loss or problem
Apologize
To say sorry for a mistake or problem
Claim
A request for money from insurance after a loss
Delay
A time when something happens later than expected
Process
A series of actions to complete a task

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Compensation
Apologize
Claim
Delay
Process
A series of actions to complete a task
A request for money from insurance after a loss
To say sorry for a mistake or problem
Something given to make up for a loss or problem
A time when something happens later than expected

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œCompensationโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œClaimโ€ mean?
6. What does โ€œDelayโ€ mean?
7. What does โ€œProcessโ€ mean?

Practice more with this lesson:


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