English Lessons

Vocabulary Flashcards and Quiz of Training New Staff on Apologizing and Offering Compensation โ€“ English for Hotel Receptionist โ€“ Advanced Level

โ€”

by

Michael Carter
in
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Polite
Showing good manners and respect.
Guest
A person who stays at a hotel.
Complaint
A statement about something wrong or bad.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Polite
Guest
Complaint
A person who stays at a hotel.
A statement about something wrong or bad.
Showing good manners and respect.
Something given to make up for a problem.
To say sorry for a mistake.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œPoliteโ€ mean?
6. What does โ€œGuestโ€ mean?
7. What does โ€œComplaintโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.