Vocabulary Flashcards and Quiz of Negotiating Terms with a Difficult Client at the Hotel - English for Hotel Receptionist - Advanced Level

Availability

The state of being able to be used or obtained.

Discount

A reduction in the usual price.

Cancellation

The act of stopping something planned or agreed.

Policy

A set of rules or guidelines.

Booking

An arrangement to have a room or service reserved.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Availability

Discount

Cancellation

Policy

Booking

A reduction in the usual price.

The act of stopping something planned or agreed.

The state of being able to be used or obtained.

A set of rules or guidelines.

An arrangement to have a room or service reserved.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Availability” mean?

4. What does “Discount” mean?

5. What does “Cancellation” mean?

6. What does “Policy” mean?

7. What does “Booking” mean?

Vocabulary Flashcards and Quiz of Negotiating Terms with a Difficult Client at the Hotel – English for Hotel Receptionist – Advanced Level