English Lessons

Vocabulary Flashcards and Quiz of Negotiating Terms with a Difficult Client at the Hotel – English for Hotel Receptionist – Advanced Level

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by

Michael Carter
in
Availability
The state of being able to be used or obtained.
Discount
A reduction in the usual price.
Cancellation
The act of stopping something planned or agreed.
Policy
A set of rules or guidelines.
Booking
An arrangement to have a room or service reserved.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Availability
Discount
Cancellation
Policy
Booking
A reduction in the usual price.
The act of stopping something planned or agreed.
An arrangement to have a room or service reserved.
The state of being able to be used or obtained.
A set of rules or guidelines.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Availability” mean?
4. What does “Discount” mean?
5. What does “Cancellation” mean?
6. What does “Policy” mean?
7. What does “Booking” mean?

Practice more with this lesson: