English Lessons

Vocabulary Flashcards and Quiz of Handling VIP Customer Inquiries at the Hotel – English for Hotel Receptionist – Medium Level

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by

Michael Carter
in
Receptionist
A person who greets and helps guests at a hotel.
VIP
A very important person who gets special treatment.
Check-in
The process of arriving and getting a room at a hotel.
Buffet
A meal where guests serve themselves from a variety of dishes.
Appointment
A scheduled time to meet or use a service.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
VIP
Check-in
Buffet
Appointment
A meal where guests serve themselves from a variety of dishes.
A very important person who gets special treatment.
A scheduled time to meet or use a service.
A person who greets and helps guests at a hotel.
The process of arriving and getting a room at a hotel.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Receptionist” mean?
4. What does “VIP” mean?
5. What does “Check-in” mean?
6. What does “Buffet” mean?
7. What does “Appointment” mean?

Practice more with this lesson:


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