Anna is a hotel receptionist. She helps William, a VIP customer. They talk about his stay and needs.
Vocabulary:
Receptionist: A person who greets and helps guests at a hotel.
Vip: A very important person who gets special treatment.
Check-in: The process of arriving and getting a room at a hotel.
Buffet: A meal where guests serve themselves from a variety of dishes.
Appointment: A scheduled time to meet or use a service.
Practice more with this lesson:
