English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints at the Hotel Reception – English for Hotel Receptionist – Easy Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not good
Noisy
Making a lot of loud or unpleasant sounds
Receptionist
A person who greets and helps guests at a hotel
Air conditioner
A machine that cools the air in a room
Move
To change to a different place or room

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Noisy
Receptionist
Air conditioner
Move
A machine that cools the air in a room
A statement that something is wrong or not good
A person who greets and helps guests at a hotel
To change to a different place or room
Making a lot of loud or unpleasant sounds

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Noisy” mean?
5. What does “Receptionist” mean?
6. What does “Air conditioner” mean?
7. What does “Move” mean?

Practice more with this lesson: