English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiries During New Receptionist Onboarding – English for Hotel Receptionist – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Check-in
The process of registering guests at a hotel.
Discount
A reduction in the usual price.
Inquiry
A question or request for information.
Receptionist
A person who greets guests and handles front desk duties.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Check-in
Discount
Inquiry
Receptionist
A question or request for information.
A statement that something is wrong or not satisfactory.
A person who greets guests and handles front desk duties.
A reduction in the usual price.
The process of registering guests at a hotel.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Check-in” mean?
5. What does “Discount” mean?
6. What does “Inquiry” mean?
7. What does “Receptionist” mean?

Practice more with this lesson:


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