English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to Clients – English for Hotel Receptionist – Medium Level

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by

Michael Carter
in
Reservation
An arrangement to have a room or seat saved
Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a problem
Receptionist
A person who greets and helps visitors
Busy
Having a lot of work or people to deal with

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Reservation
Apologize
Compensation
Receptionist
Busy
A person who greets and helps visitors
Something given to make up for a problem
Having a lot of work or people to deal with
To say sorry for a mistake or problem
An arrangement to have a room or seat saved

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Reservation” mean?
4. What does “Apologize” mean?
5. What does “Compensation” mean?
6. What does “Receptionist” mean?
7. What does “Busy” mean?

Practice more with this lesson:


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