English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to Clients โ€“ English for Hotel Receptionist โ€“ Medium Level

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by

Michael Carter
in
Reservation
An arrangement to have a room or seat saved
Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a problem
Receptionist
A person who greets and helps visitors
Busy
Having a lot of work or people to deal with

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Reservation
Apologize
Compensation
Receptionist
Busy
To say sorry for a mistake or problem
Having a lot of work or people to deal with
An arrangement to have a room or seat saved
Something given to make up for a problem
A person who greets and helps visitors

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œReservationโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œReceptionistโ€ mean?
7. What does โ€œBusyโ€ mean?

Practice more with this lesson:


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