Daniel is a hotel receptionist. Sophia is a guest with a problem. Daniel tries to help and calls his manager to solve the issue.
Vocabulary:
Complaint: A statement that something is wrong or not satisfactory.
Manager: A person in charge of a department or business.
Solution: A way to fix a problem.
Receptionist: A person who greets guests and answers calls.
Noisy: Making a lot of loud or unpleasant sounds.
Practice more with this lesson:
