Vocabulary Flashcards and Quiz of Handling Complaints with Senior Management – English for Historian – Medium Level

Complaint
A statement that something is wrong or not good.
Details
Small pieces of information about something.
Presentation
A talk or show that explains something.
Management
People who are in charge of a group or company.
Response
An answer or reaction to something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Details
Presentation
Management
Response
A talk or show that explains something.
A statement that something is wrong or not good.
Small pieces of information about something.
People who are in charge of a group or company.
An answer or reaction to something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Details” mean?
5. What does “Presentation” mean?
6. What does “Management” mean?
7. What does “Response” mean?

Practice more with this lesson: