Vocabulary Flashcards and Quiz of How to Handle a Service Failure as a Hair Stylist – English for Hair Stylist – Medium Level

Apologize
To say sorry for a mistake
Sincere
Honest and real
Refund
Money given back to a client
Patient
Able to stay calm and wait
Follow up
To check again after a first action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Sincere
Refund
Patient
Follow up
Able to stay calm and wait
To check again after a first action
Money given back to a client
To say sorry for a mistake
Honest and real

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Sincere” mean?
5. What does “Refund” mean?
6. What does “Patient” mean?
7. What does “Follow up” mean?

Practice more with this lesson:


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