Vocabulary Flashcards and Quiz of How to Handle a Service Failure as a Hair Stylist - English for Hair Stylist - Medium Level

Apologize

To say sorry for a mistake

Sincere

Honest and real

Refund

Money given back to a client

Patient

Able to stay calm and wait

Follow up

To check again after a first action

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Apologize

Sincere

Refund

Patient

Follow up

Able to stay calm and wait

Honest and real

Money given back to a client

To check again after a first action

To say sorry for a mistake

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?

4. What does “Sincere” mean?

5. What does “Refund” mean?

6. What does “Patient” mean?

7. What does “Follow up” mean?

Vocabulary Flashcards and Quiz of How to Handle a Service Failure as a Hair Stylist – English for Hair Stylist – Medium Level