Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Sales Discussions โ€“ English for Hair Stylist โ€“ Advanced Level

Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a loss or problem
Coordinate
To organize different people or groups to work together
Refund
Money returned to a customer for a product or service
Replacement
A new product given instead of a faulty one

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Coordinate
Refund
Replacement
Money returned to a customer for a product or service
To organize different people or groups to work together
Something given to make up for a loss or problem
To say sorry for a mistake or problem
A new product given instead of a faulty one

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œCoordinateโ€ mean?
6. What does โ€œRefundโ€ mean?
7. What does โ€œReplacementโ€ mean?

Practice more with this lesson:


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