English Lessons

Vocabulary Flashcards and Quiz of Handling Customer Complaints After a Flight Delay โ€“ English for Flight Attendant โ€“ Medium Level

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by

Michael Carter
in
Delay
When something happens later than planned
Frustration
Feeling upset because things do not go well
Technical
Related to machines or technology
Voucher
A ticket or coupon for a service or product
Patience
The ability to wait calmly without getting angry

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delay
Frustration
Technical
Voucher
Patience
The ability to wait calmly without getting angry
A ticket or coupon for a service or product
Feeling upset because things do not go well
Related to machines or technology
When something happens later than planned

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œDelayโ€ mean?
4. What does โ€œFrustrationโ€ mean?
5. What does โ€œTechnicalโ€ mean?
6. What does โ€œVoucherโ€ mean?
7. What does โ€œPatienceโ€ mean?

Practice more with this lesson:


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