Vocabulary Flashcards and Quiz of Handling Complaints and Team Coordination as a Flight Attendant - English for Flight Attendant - Advanced Level

Complaint

A statement that something is wrong or not satisfactory.

Upgrade

To give a better seat or service.

Voucher

A coupon or ticket for a discount or service.

Coordinate

To work together with others to achieve a goal.

Catering

Providing food and drink services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Upgrade

Voucher

Coordinate

Catering

A statement that something is wrong or not satisfactory.

Providing food and drink services.

To work together with others to achieve a goal.

A coupon or ticket for a discount or service.

To give a better seat or service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Upgrade” mean?

5. What does “Voucher” mean?

6. What does “Coordinate” mean?

7. What does “Catering” mean?

Vocabulary Flashcards and Quiz of Handling Complaints and Team Coordination as a Flight Attendant – English for Flight Attendant – Advanced Level