English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Team Coordination as a Flight Attendant – English for Flight Attendant – Advanced Level

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by

Michael Carter
in
Complaint
A statement that something is wrong or not satisfactory.
Upgrade
To give a better seat or service.
Voucher
A coupon or ticket for a discount or service.
Coordinate
To work together with others to achieve a goal.
Catering
Providing food and drink services.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Upgrade
Voucher
Coordinate
Catering
A statement that something is wrong or not satisfactory.
A coupon or ticket for a discount or service.
Providing food and drink services.
To work together with others to achieve a goal.
To give a better seat or service.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Upgrade” mean?
5. What does “Voucher” mean?
6. What does “Coordinate” mean?
7. What does “Catering” mean?

Practice more with this lesson: