Vocabulary Flashcards and Quiz of Escalating a Complex Issue in an Email – English for Flight Attendant – Easy Level

Escalate
To make a problem more serious by asking for help
Urgent
Needing quick action or attention
Manager
A person in charge who can help solve problems
Passenger
A person who travels on a plane
Email
A message sent by computer or phone

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Urgent
Manager
Passenger
Email
A person who travels on a plane
Needing quick action or attention
A person in charge who can help solve problems
A message sent by computer or phone
To make a problem more serious by asking for help

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Urgent” mean?
5. What does “Manager” mean?
6. What does “Passenger” mean?
7. What does “Email” mean?

Practice more with this lesson: