Vocabulary Flashcards and Quiz of Handling Complaints During Busy Hours – English for Firefighter – Easy Level

Complaint
A statement about a problem or bad situation
Schedule
A plan of times for work or events
Backup
Extra help or support when needed
Manager
A person who is in charge of a team
Shift
A set time period for work

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Schedule
Backup
Manager
Shift
A person who is in charge of a team
Extra help or support when needed
A set time period for work
A plan of times for work or events
A statement about a problem or bad situation

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Schedule” mean?
5. What does “Backup” mean?
6. What does “Manager” mean?
7. What does “Shift” mean?

Practice more with this lesson:


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