English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiries and Root Cause Analysis – English for Flight Attendant – Easy Level

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by

Michael Carter
in
Root cause
The main reason for a problem.
Feedback
Information from customers about their experience.
Management
People who run or control a company.
Report
A document that gives information about something.
Satisfaction
The feeling of being happy with something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Feedback
Management
Report
Satisfaction
People who run or control a company.
Information from customers about their experience.
A document that gives information about something.
The main reason for a problem.
The feeling of being happy with something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Feedback” mean?
5. What does “Management” mean?
6. What does “Report” mean?
7. What does “Satisfaction” mean?

Practice more with this lesson: