English Lessons

Vocabulary Flashcards and Quiz of Customer Inquiries and Root Cause Analysis โ€“ English for Flight Attendant โ€“ Easy Level

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by

Michael Carter
in
Root cause
The main reason for a problem.
Feedback
Information from customers about their experience.
Management
People who run or control a company.
Report
A document that gives information about something.
Satisfaction
The feeling of being happy with something.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Feedback
Management
Report
Satisfaction
The feeling of being happy with something.
People who run or control a company.
A document that gives information about something.
Information from customers about their experience.
The main reason for a problem.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œRoot causeโ€ mean?
4. What does โ€œFeedbackโ€ mean?
5. What does โ€œManagementโ€ mean?
6. What does โ€œReportโ€ mean?
7. What does โ€œSatisfactionโ€ mean?

Practice more with this lesson:


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