English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a VIP Customer โ€“ English for Flight Attendant โ€“ Medium Level

โ€”

by

Michael Carter
in
Delay
When something happens later than expected
Frustration
Feeling upset because things do not go well
Compensation
Something given to make up for a problem
Voucher
A ticket that can be used to get something free
Upgrade
To improve to a better level or seat

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delay
Frustration
Compensation
Voucher
Upgrade
A ticket that can be used to get something free
Feeling upset because things do not go well
To improve to a better level or seat
When something happens later than expected
Something given to make up for a problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œDelayโ€ mean?
4. What does โ€œFrustrationโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œVoucherโ€ mean?
7. What does โ€œUpgradeโ€ mean?

Practice more with this lesson:


Your Adblocker is also blocking Videos and Tests on this website.

Please turn off the Adblocker. Thank you.