English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After a Service Failure โ€“ English for Flight Attendant โ€“ Advanced Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a loss or problem
Voucher
A coupon that can be used to get a service or product
Discomfort
A feeling of being physically or emotionally uneasy
Delay
When something happens later than planned

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Voucher
Discomfort
Delay
Something given to make up for a loss or problem
A feeling of being physically or emotionally uneasy
A coupon that can be used to get a service or product
To say sorry for a mistake or problem
When something happens later than planned

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œCompensationโ€ mean?
5. What does โ€œVoucherโ€ mean?
6. What does โ€œDiscomfortโ€ mean?
7. What does โ€œDelayโ€ mean?

Practice more with this lesson:


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