English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation After a Service Failure – English for Flight Attendant – Advanced Level

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by

Michael Carter
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Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a loss or problem
Voucher
A coupon that can be used to get a service or product
Discomfort
A feeling of being physically or emotionally uneasy
Delay
When something happens later than planned

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Voucher
Discomfort
Delay
When something happens later than planned
A coupon that can be used to get a service or product
To say sorry for a mistake or problem
A feeling of being physically or emotionally uneasy
Something given to make up for a loss or problem

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Voucher” mean?
6. What does “Discomfort” mean?
7. What does “Delay” mean?

Practice more with this lesson: