Vocabulary Flashcards and Quiz of Handling Objections During a System Outage – English for Firefighter – Easy Level

Objection
A reason for disagreeing or refusing.
Outage
A time when a service is not working.
Polite
Showing good manners and respect.
Refund
Money given back for something returned.
Practice
To do something repeatedly to improve.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Objection
Outage
Polite
Refund
Practice
A time when a service is not working.
Showing good manners and respect.
Money given back for something returned.
To do something repeatedly to improve.
A reason for disagreeing or refusing.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Objection” mean?
4. What does “Outage” mean?
5. What does “Polite” mean?
6. What does “Refund” mean?
7. What does “Practice” mean?

Practice more with this lesson: