English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints and Managing Tasks as a Firefighter – English for Firefighter – Advanced Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not good.
Escalate
To raise or increase the seriousness of a problem.
Supervisor
A person who manages or directs work.
Resident
A person who lives in a particular place.
Priority
Something that is more important than other things.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Escalate
Supervisor
Resident
Priority
Something that is more important than other things.
To raise or increase the seriousness of a problem.
A person who lives in a particular place.
A statement that something is wrong or not good.
A person who manages or directs work.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Escalate” mean?
5. What does “Supervisor” mean?
6. What does “Resident” mean?
7. What does “Priority” mean?

Practice more with this lesson: