Vocabulary Flashcards and Quiz of Closing a Complaint Conversation with a VIP Customer โ€“ English for Fashion Designer โ€“ Advanced Level

Complaint
A statement that something is wrong.
Disappointment
Feeling unhappy because something is not good.
Apologize
To say sorry for a mistake.
Cover
To pay for something.
Trust
Belief in someoneโ€™s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Disappointment
Apologize
Cover
Trust
To say sorry for a mistake.
To pay for something.
Feeling unhappy because something is not good.
A statement that something is wrong.
Belief in someoneโ€™s honesty or ability.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDisappointmentโ€ mean?
5. What does โ€œApologizeโ€ mean?
6. What does โ€œCoverโ€ mean?
7. What does โ€œTrustโ€ mean?

Practice more with this lesson:


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