Vocabulary Flashcards and Quiz of Closing a Complaint Conversation with a VIP Customer – English for Fashion Designer – Advanced Level

Complaint
A statement that something is wrong.
Disappointment
Feeling unhappy because something is not good.
Apologize
To say sorry for a mistake.
Cover
To pay for something.
Trust
Belief in someone’s honesty or ability.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Disappointment
Apologize
Cover
Trust
To pay for something.
A statement that something is wrong.
To say sorry for a mistake.
Belief in someone’s honesty or ability.
Feeling unhappy because something is not good.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Disappointment” mean?
5. What does “Apologize” mean?
6. What does “Cover” mean?
7. What does “Trust” mean?

Practice more with this lesson: