Vocabulary Flashcards and Quiz of Handling Complaints Professionally in Management Presentations โ€“ English for Electrician โ€“ Medium Level

Complaint
A statement that something is wrong or not satisfactory.
Delay
A period of time by which something is late.
Maintenance
Work done to keep something in good condition.
Update
To give new information about progress or changes.
Professionalism
The skill and behavior expected in a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Maintenance
Update
Professionalism
A statement that something is wrong or not satisfactory.
Work done to keep something in good condition.
The skill and behavior expected in a job.
A period of time by which something is late.
To give new information about progress or changes.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œDelayโ€ mean?
5. What does โ€œMaintenanceโ€ mean?
6. What does โ€œUpdateโ€ mean?
7. What does โ€œProfessionalismโ€ mean?

Practice more with this lesson:


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