English Lessons

Vocabulary Flashcards and Quiz of Handling Complaints Professionally in Management Presentations – English for Electrician – Medium Level

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by

Michael Carter
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Complaint
A statement that something is wrong or not satisfactory.
Delay
A period of time by which something is late.
Maintenance
Work done to keep something in good condition.
Update
To give new information about progress or changes.
Professionalism
The skill and behavior expected in a job.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delay
Maintenance
Update
Professionalism
A statement that something is wrong or not satisfactory.
The skill and behavior expected in a job.
To give new information about progress or changes.
Work done to keep something in good condition.
A period of time by which something is late.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delay” mean?
5. What does “Maintenance” mean?
6. What does “Update” mean?
7. What does “Professionalism” mean?

Practice more with this lesson: