Sophia and Michael discuss how to handle complaints from authors. They work as editors but are working remotely. They talk about sharing tasks to solve problems quickly.
Vocabulary:
Complaint: A statement about something wrong or bad.
Delegate: To give tasks to someone else.
Remote: Working from a different place than the office.
Feedback: Information about how well something is done.
Urgent: Needing quick action or attention.
Practice more with this lesson:
