Vocabulary Flashcards and Quiz of Training New Staff: Handling a Difficult Client - English for Economist - Medium Level

Client

A person who buys services or advice.

Calm

Feeling relaxed and not angry or upset.

Solution

A way to fix a problem.

Honest

Telling the truth and not lying.

Listen

To pay attention to sounds or speech.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Client

Calm

Solution

Honest

Listen

A person who buys services or advice.

To pay attention to sounds or speech.

A way to fix a problem.

Feeling relaxed and not angry or upset.

Telling the truth and not lying.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Client” mean?

4. What does “Calm” mean?

5. What does “Solution” mean?

6. What does “Honest” mean?

7. What does “Listen” mean?

Vocabulary Flashcards and Quiz of Training New Staff: Handling a Difficult Client – English for Economist – Medium Level