Vocabulary Flashcards and Quiz of Handling Complaints and Following Up Professionally – English for Economist – Advanced Level

Complaint
A statement that something is wrong or not satisfactory.
Report
A detailed account of something, often with data or analysis.
Review
To examine or check something carefully.
Follow-up
An action taken to continue or check on a previous event.
Professionalism
The skill and behavior expected in a job or profession.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Report
Review
Follow-up
Professionalism
A detailed account of something, often with data or analysis.
The skill and behavior expected in a job or profession.
To examine or check something carefully.
A statement that something is wrong or not satisfactory.
An action taken to continue or check on a previous event.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Report” mean?
5. What does “Review” mean?
6. What does “Follow-up” mean?
7. What does “Professionalism” mean?

Practice more with this lesson: