Vocabulary Flashcards and Quiz of Handling Complaints and Following Up Professionally โ€“ English for Economist โ€“ Advanced Level

Complaint
A statement that something is wrong or not satisfactory.
Report
A detailed account of something, often with data or analysis.
Review
To examine or check something carefully.
Follow-up
An action taken to continue or check on a previous event.
Professionalism
The skill and behavior expected in a job or profession.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Report
Review
Follow-up
Professionalism
A statement that something is wrong or not satisfactory.
To examine or check something carefully.
A detailed account of something, often with data or analysis.
An action taken to continue or check on a previous event.
The skill and behavior expected in a job or profession.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œReportโ€ mean?
5. What does โ€œReviewโ€ mean?
6. What does โ€œFollow-upโ€ mean?
7. What does โ€œProfessionalismโ€ mean?

Practice more with this lesson:


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