Vocabulary Flashcards and Quiz of Handling Negative Feedback in Sales โ€“ English for E-commerce Manager โ€“ Easy Level

Apologize
To say sorry for a mistake.
Feedback
Information about how good or bad something is.
Refund
Money given back for a product.
Quality
How good or bad something is.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Feedback
Refund
Quality
Delivery
How good or bad something is.
To say sorry for a mistake.
Information about how good or bad something is.
The act of bringing goods to a place.
Money given back for a product.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œApologizeโ€ mean?
4. What does โ€œFeedbackโ€ mean?
5. What does โ€œRefundโ€ mean?
6. What does โ€œQualityโ€ mean?
7. What does โ€œDeliveryโ€ mean?

Practice more with this lesson:


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