English Lessons

Vocabulary Flashcards and Quiz of Handling Negative Feedback in Sales – English for E-commerce Manager – Easy Level

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by

Michael Carter
in
Apologize
To say sorry for a mistake.
Feedback
Information about how good or bad something is.
Refund
Money given back for a product.
Quality
How good or bad something is.
Delivery
The act of bringing goods to a place.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Feedback
Refund
Quality
Delivery
To say sorry for a mistake.
The act of bringing goods to a place.
Money given back for a product.
Information about how good or bad something is.
How good or bad something is.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Feedback” mean?
5. What does “Refund” mean?
6. What does “Quality” mean?
7. What does “Delivery” mean?

Practice more with this lesson: