Vocabulary Flashcards and Quiz of Handling Negative Feedback in E-commerce – English for E-commerce Manager – Medium Level

Feedback
Information about how good or bad something is.
Delivery
The act of bringing goods to a customer.
Courier
A person or company that delivers packages.
Refund
Money given back to a customer.
Package
A wrapped or boxed item sent to someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Feedback
Delivery
Courier
Refund
Package
A wrapped or boxed item sent to someone.
Information about how good or bad something is.
The act of bringing goods to a customer.
Money given back to a customer.
A person or company that delivers packages.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Feedback” mean?
4. What does “Delivery” mean?
5. What does “Courier” mean?
6. What does “Refund” mean?
7. What does “Package” mean?

Practice more with this lesson: